PRODUCTION
FULFILLMENT CENTER
Manage finished jobs that need to be picked up, delivered, or shipped without opening each sales order.
PAYMENTS CENTER
Review checks, ACH, cash, card payments, and unapplied customer credits from one place.
RECEIVE PAYMENT
CUSTOMER CRM
Manage customer terms, addresses, tax settings, contacts, and transaction history.
CUSTOM PRODUCT DATABASE
Enter sizes in inches. Rapid Signs Shop Manager converts them to square feet and selects the correct price range.
PRODUCT FILTERS
TEAM TASKS
Create and manage tasks connected to jobs, customers, quotes, sales orders, and invoices.
NEW TASK
WEBSITE CHAT
Read and reply to messages sent from the online storefront.
ONLINE STOREFRONT
Manage branding, navigation, pages, staff profiles, banners, and other storefront content.
BUSINESS TOOLS
Manage taxes, record-specific tags, and business reporting.
BUSINESS SETTINGS
Expand a section to manage setup, reports, or saved tax profiles.
LOCATION RATES
EXEMPTIONS
PAYMENT TERMS
Edit term names, payment days, and required deposit percentages used by customers, quotes, sales orders, and invoices.
TRANSACTION NUMBERING
Set the lowest next number for new quotes, sales orders, and invoices.
New records will not start below these numbers.
TERMS LIBRARY
CUSTOMER PRICING
Create named customer pricing tiers with either one discount or amount-based line-item discount ranges.
TIER LIBRARY
SALES GOALS
Set monthly sales targets and product commission rules without adding weight to the main app code.
PAYMENT METHODS
Create and edit the payment choices available when recording payments.
METHOD LIBRARY
FULFILLMENT SETTINGS
Set the standard charge, then override it by customer pricing tier. A tier can use the standard price, receive free fulfillment, or use a custom price.
PACKAGING LIBRARY
Reusable outside dimensions, empty packaging weights, and packing rules. These profiles do not change checkout prices or automatically select packaging.
Manual package entry is always available in Shipping. Categories organize your library only. Leave unknown weights blank. Measure empty packaging before live rating; actual shipments also need product weight. Staff confirms folded banners, combined shipments, and usable box fit. Deactivate profiles you no longer use.
Owner-only connection checks. These do not request rates, buy labels, or change customer shipping charges.
Not checked in this session.
SHIPPING METHODS
DELIVERY ZONES
ASSET STORAGE
Organize artwork by alphabet, customer, year, transaction, job, and asset type. Connect Dropbox here, then test folder creation before moving live artwork uploads.
DROPBOX CONNECTION
Test folder creation will use your configured root folder and create a small Rapid Signs test path.
CUSTOMER PROOF APPROVAL
The job-details confirmation is always required. Add other required checks below, one per line, in the order customers should review them. These apply to proofs awaiting approval; previous approvals keep their saved confirmations.
GLOBAL PRODUCT SETTINGS
Create size-range matrices and quantity-discount schedules for reuse across products.
PRODUCT ORGANIZATION
PRODUCT ORGANIZATION
SIZE RANGE LIBRARY
QUANTITY DISCOUNT LIBRARY
PRODUCTION SETTINGS
Control company working days, order cutoff times, temporary lead time, and outsourced partners.
SHARED WORKING DAYS
Working days and closed dates apply to storefront estimates, newly calculated production dates, and two-business-day text reminders. All cutoff and reminder times use Central time. Saved job dates stay unchanged.
VENDOR DIRECTORY
AUTOMATIC EMAIL
Configure storefront confirmations, invoice reminders, past-due notices, and artwork follow-ups.
Choose Pre-launch or Live and review invitation progress. This never sends automatically. Account invitations use the Owner’s connected automatic-sender email and the branded layout; edit their subject and message below.
EMAIL TEMPLATES
Create and update messages used for quotes, sales orders, invoices, reminders, and proof approvals.
SHARED EMAIL TEMPLATES
TAG MANAGEMENT
Keep quote, sales order, invoice, customer, contact, and job tags separate.
BUSINESS REPORTS
Review financial, sales, customer tax documentation, and storefront activity. Choose a report below.
Anonymous, approximate activity from the last 30 days. Only recognized product/application terms are kept, not complete searches or customer identities. Unrecognized words are omitted. Privacy signals and rate limits can reduce counts; these are not unique customer or sales totals.
Use “No matches” and “Not yet” to prioritize product recommendation improvements. Top 100 topics and products shown. “Terms omitted” counts searches with words outside the approved vocabulary.
DEVICE CACHE
The live app keeps company records in Supabase. This tool clears only this browser's temporary cache when a device says storage is full.
THIS DEVICE ONLY
Use this on iPads, phones, or shared computers if you see quota, device record full, or browser storage reset messages.
TEAM ACCESS
Review staff access and choose what each role can open in the app.
CURRENT TEAM
EMPLOYEE KNOWLEDGE BASE
Search step-by-step instructions for everyday work in Rapid Signs Shop Manager.
OWNER CONTROLS
Monitor the independent, encrypted AWS recovery system without exposing backup credentials or destructive controls.
INDEPENDENT AWS VAULT
Runs without the Admin browserThe scheduled backup continues if this computer is shut down, lost, or replaced.
Encrypted and immutableAWS KMS encryption and Object Lock protect completed recovery files from changes or early deletion.
Least-privilege accessThe backup task can create recovery copies but cannot delete them. No AWS credentials enter this app.
Daily monitoringRuns daily at 2:00 AM Central. AWS email alarms report failed or missing backups.
PROTECTED STORAGE
VERIFIED RUNS
SECURITY MAINTENANCE
This schedule records dates and completion history only. Secret values are never stored in the Admin app.
RECOVERY READINESS
Every 90 days, restore a verified AWS snapshot into a separate environment and validate the database and protected files. This reminder does not provide access to AWS or initiate a restore.
READ-ONLY RECOVERY GUIDE
Record the time, visible error, affected service, and recent changes. If compromise is suspected, stop normal production changes and do not delete logs.
Review the latest verified snapshot above and choose a completed recovery point from before the incident.
The Owner or authorized recovery operator signs in to AWS and Supabase with MFA. Never paste recovery credentials into rapidSIGNS or a support message.
Restore the database and protected files into a separate recovery environment. Never overwrite production as the first recovery step.
Confirm database integrity, customer and transaction access, private file counts, authentication, payments, email, and audit records.
The Owner approves the controlled production cutover. Record the selected snapshot, validation results, operator, timestamps, and any credentials rotated after recovery.
SECURITY ACTIVITY